Terms of Service

1. The service

Rekor provides a managed data layer where users define collections, store records, link relationships, and grant agents and integrations access via CLI, MCP, and REST API.

2. Accounts

You must provide accurate registration information and keep your credentials confidential. You are responsible for all activity that occurs under your account and tokens. Notify us immediately of any unauthorized access.

3. Your content

You retain ownership of all data, schemas, attachments, and configuration ("customer data") that you submit to Rekor. You grant us a limited license to host, process, and transmit your customer data solely to operate the service for you. You are responsible for the legality of your customer data and for obtaining any consents required from individuals whose information you submit.

4. Acceptable use

You agree not to:

• Use Rekor to violate any law or third-party right.
• Upload malware, illegal content, or content that infringes others' rights.
• Attempt to gain unauthorized access to any system, data, or workspace.
• Probe, scan, or reverse-engineer the service beyond what is permitted by law.
• Resell or sublicense access without our written consent.
• Use the service to generate or distribute spam, deceptive content, or harassment.

5. API, MCP, and CLI access

You may build agents and integrations that read and write through Rekor's APIs, subject to plan limits, rate limits, and these terms. We may apply fair-use limits to protect the service for all customers.

6. Fees and billing

Paid plans are billed in advance according to the rates published at the time of purchase. Fees are non-refundable except where required by law. We may change pricing with 30 days' notice; changes apply to renewals after the notice period.

7. Service availability

We work to keep Rekor reliable, but we provide the service "as is" and do not guarantee uninterrupted availability. We may schedule maintenance, update features, or modify functionality. We will provide reasonable notice for changes that materially affect existing customers.

8. Disclaimer of warranties

To the maximum extent permitted by law, the service is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, or punitive damages. Our aggregate liability for any claim arising from these terms will not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

You may cancel your account at any time. We may suspend or terminate accounts that violate these terms, that pose security or legal risk, or that fail to pay. Upon termination, we will provide a reasonable opportunity to export your customer data, after which we will delete it in accordance with our Privacy Policy.

11. Changes to these terms

We may update these terms from time to time. We will post the updated terms on this page and revise the effective date. Material changes will be communicated via email or in-app notice. Continued use of the service after changes take effect constitutes acceptance.

12. Governing law

These terms are governed by the laws of the jurisdiction where WayAI is established, without regard to conflict-of-laws principles. Disputes will be resolved in the courts of that jurisdiction.

13. Contact

Questions about these terms can be sent through the support channels available in your Rekor account.